Pairing Schlage Lock to Aeotec Smart Home Hub and Other ZWave Hubs
If you're having difficulty pairing your Schlage Z Wave lock to your Smart Home Hub or other Z Wave hub it may be due to latent information stored on the lock, either from a previous installation or sometimes even testing from the factory. While this can happen with other Z Wave devices, normally a factory reset of the device is all you need. However, we have noted with Schlage locks that a factory reset of the lock doesn't always clear out all information, leaving users frustrated and confused. Fortunately, there is a step that almost always works to connect this brand of lock (and works wonders for other Z Wave device "situations" as well). It's called the exclusion tool, and it is does the exact opposite job of adding, or pairing, a device to your Z Wave hub.
Every certified Z Wave hub has the exclusion tool, you just have to know where to find it. We have provided the instructions for a few of the Z Wave gateways sold here at Z Wave Products.
Here are the instructions for some of the controllers sold by Z Wave Products
- Tap Devices and locate your hub widget (it is in the room/location you chose on first setup)
- Open the widget and tap the three dot icon in the upper right corner
- Select Z-Wave Utilities
- Select Z-Wave exclusion
- Follow your device instructions to put your device into exclusion mode
- Click done after confirmation
- Open Settings
- Click Z-Wave Details
- Click Z-Wave Exclude
- Follow your device instructions to put your device into exclusion mode
- Access the Z-Wave control panel in the Home Assistant app
- Click Remove Node from the Z-Wave Network Management
- Follow your device instructions to put your device into exclusion mode
- Restart Home Assistant and run Heal Network
If you are not able to exclude the device successfully, the issue might be a range issue from the hub to your device. If that's the case, you may need to move the hub closer to your lock, or look to install a Z Wave range extender, like the Aeotec Range Extender 7. If you were able to successfully exclude the lock, but are still unsuccessful in pairing your Z Wave Schlage Smart lock to your hub we suggest you give us a call. It might need to be replaced or it could be (GASP) one of the few cases of incompatibility.
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